Troubleshooting

Fix capture permissions

Resolve blocked recording, an empty picker, or an area that will not confirm.

Screen capture will not start

Open System Settings → Privacy & Security → Screen & System Audio Recording. Make sure Saryu is enabled, then quit and reopen it.

If it is already enabled, turn it off and restart Saryu. Turn it on again and restart once more.

Close the picker and confirm that the app still has screen access. Unlock any Mac session or protected window that cannot be captured.

Some protected video and password surfaces are hidden by macOS. Choose another source to test whether Saryu capture itself works.

Drag a region with visible width and height. Cancel the old selection and choose the area again if the confirm control stays unavailable.

If the issue remains, report a bug and say which display you selected.

Need a human?

Send a bug report with the right area already selected. Use email for private account or payment questions.